free shipping on all orders $60+
free shipping on all orders $60+

Returns/Exchanges

REFUNDS

At ROSELLE, we strive to provide each and every customer with an experience that makes them feel confident in their purchase. We hope your selection brings you many years of enjoyment. However, if for any reason you are dissatisfied with your purchase, you may return your item(s) within 30 days of your purchase date. All returns are free.

Your item(s) must be unaltered. If possible, please secure your item(s) in the original packaging along with your order slip. If there is damage to an item upon delivery, please contact us immediately at support@roselleny.com for assistance.

We suggest that you get a tracking number to ensure that your return reaches us. Once we receive your return, a full refund will be issued immediately. 

EXCHANGES

You may exchange your item for a different size or for any other item at its equivalent price. All exchanges are subjected to an additional shipping and handling fee.

PROCESS

To start a refund or exchange, first email us at support@roselleny.com to make us aware of your situation, then fill out the form at our Returns Center HERE.